A Journey Through Climate Control Excellence

Tropical Heating & Cooling has been a cornerstone of comfort in the Niagara region for nearly four decades. Founded in 1985 by John and Mary Thompson, this family-owned business has grown from a small HVAC service provider to a leading furnace company serving North Tonawanda, NY, Lewiston, NY, and surrounding areas.

The company’s journey began when John, a skilled HVAC technician, recognized the need for reliable heating and cooling services in the area. Starting with just a single truck and a handful of loyal customers, Tropical Heating & Cooling quickly gained a reputation for excellence in furnace service in Niagara Falls, NY, and Wheatfield, NY.

As the business expanded, so did its service area and expertise. By the mid-1990s, Tropical Heating & Cooling had become the go-to HVAC contractor in Grand Island, NY, offering a comprehensive range of services including:

• Furnace installation and replacement
• Air conditioning installation and repair
• Heater installation and maintenance
• Regular HVAC system check-ups

The company’s commitment to quality and customer satisfaction led to further growth in the early 2000s. Tropical Heating & Cooling expanded its operations to include furnace repair in Lockport, NY, solidifying its position as a regional leader in climate control solutions.

Throughout its history, Tropical Heating & Cooling has adapted to changing technologies and customer needs. The company was among the first in the area to offer energy-efficient heating and cooling systems, helping homeowners and businesses reduce their carbon footprint while saving on energy costs.

Today, Tropical Heating & Cooling continues to thrive under the leadership of the Thompson family’s second generation. With a team of over 50 skilled technicians and support staff, the company serves thousands of customers across the Niagara region each year.

The secret to Tropical Heating & Cooling’s success lies in its unwavering commitment to customer service. Whether it’s a routine furnace service in Niagara Falls or an emergency heater repair in Lockport, the company’s technicians are known for their promptness, professionalism, and expertise.

As the HVAC industry continues to evolve, Tropical Heating & Cooling remains at the forefront of innovation. The company regularly invests in training and equipment to ensure its technicians are equipped to handle the latest heating and cooling technologies.

Looking to the future, Tropical Heating & Cooling aims to expand its services further while maintaining the personalized touch that has been its hallmark for nearly 40 years. As climate control needs change and new challenges arise, this family-owned business stands ready to keep the Niagara region comfortable for generations to come.